Buyer & seller tips

trove24 connects buyers and sellers directly. Payment and delivery happen between the two of you, outside the app, so a bit of common sense goes a long way. Here is what we recommend.

For buyers

Look closely at every photo before reserving an item, not just the first one, and check the condition tag against what you see.
If anything about a listing is unclear, ask the seller through in-app messaging before you commit. It keeps a written record of what was agreed.
Where possible, meet in a public place, or confirm the seller's details before paying by bank transfer or handing over cash on delivery.
Never send payment through a third-party link a seller sends you outside the app.
After a purchase, leave an honest review. It helps the next buyer and keeps seller ratings meaningful.

For sellers

Describe the item's condition honestly, including any flaws, not just its best angle.
Use real photos of the actual item you are selling, taken in good light, not a stock photo or a picture from elsewhere online.
Only list items you actually own and have the right to sell.
Keep the conversation in-app messaging until a sale is agreed, it is the easiest way to avoid misunderstandings.
Agree on how and where payment and handover will happen before you mark anything as reserved.

If something feels wrong

Every listing and seller profile has a Report option for signed-in users. Use it for anything that looks like spam, a fake or counterfeit item, a misleading listing, or any other suspicious activity. You can also contact us directly.

trove24 facilitates the connection between buyers and sellers but is not a party to any transaction and cannot guarantee the outcome of one. See our Terms of Service for details.